It’s that time of year again! Wedding season! We all love a good
wedding reception wedding. Either way, between dresses for weddings (and rehearsals, if necessary) we could all just probably sign away our paychecks over the summer.
Casey (the boyfriend) and I were invited to a wedding in California this spring. Of course, the venue was phenomenal and I needed a stellar dress to match. Or at least that is how I justified buying a new one. I splurged a little on the dress I wanted because it was just “me.” And it had pockets. No brainer. During the reception, so many sweet women complimented me on my “look” and my dress, that I was sure Casey was paying people. Needless to say, I wanted to write ASOS a letter, thanking them for selling this clearly amazing dress.
Until I got home. I hung my lovely dress up in the closet and a couple weeks later when it was blog time, I took it out to see the stitching in the bodice had fallen out. Working in retail, I know that defects happen, and it is no one’s fault, but I was super disappointed. I got on their website and emailed them, completely expecting to have to go on the defensive (I was outside the time frame of the return/exchange policy, plus my tags were off). Surprisingly, my defensive prep wasn’t even needed. The ASOS customer service team was amazing. They were apologetic and offered me a new dress or a full refund. Impressed, I was. So, when you go hunting for “the dress” for your next wedding adventure, check out ASOS. I was happy.
Tags: asos, asos customer service, california, customer service, dress, dress with pockets, fashion, fashion, ootd, outfit of the day, wedding, wedding season, what i wore, wiw